Privacy Policy

The Boring Bits

Below is our privacy policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Our website uses cookies and google analytics that that are used to provide feedback so we can improve the user experience of the site. No personal or identifiable information is collected.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address and phone number.
  • If you join or do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
  • All purchases are processed through our bank and we never have access to your credit card information.

Where we store your information

When you contact us by email or through our website, we store your your information in gmail. We chose these systems partly for their commitment to security.

What we use your information for

We only use your information to respond to queries or to keep you informed of upcoming events. We won’t sell or trade your personal information to third parties.

Who’s responsible for your information at our company

Siobhain Steele is responsible for the security of your information. You can contact them by email at siobhain@blackwatervalleymakers.com if you have any queries.

Who has access to information about you

We are a group and have shared access to the main email account. When we store information in our own systems, only registered members of BWVM have access. 

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. We use a different password for each service.

Personal contact details are never stored offline and are always kept in gmail for ease of use and security.

How to complain

If you’ve any reason to complain about the ways we handle your privacy, please contact siobhain@blackwatervalleymakers.com.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

 

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